GMI Insights Blog

Daily, we learn about a crisis or upheaval disrupting a person’s life that may or may not be resolved by making personal changes. When I was in seventh grade, I realized my mom struggled with alcoholism. Each member of my family used a different method to deal with the crisis. Dad turned into a workaholic, my brother went on walkabouts and my sister married and moved away. I realized that I hung around healthy people; my grandparents and friends with healthy families and lovi

Identifying our nonprofit's customers Today, we dig into the second of Peter Drucker’s five simple but powerful questions. Question 2. Who is our customer? This is a tricky question for nonprofits because there are multiple levels of customers. Not everyone is a customer of everything. Primary Customer Primary customers are why the we exists. The primary customers are the ones we provide value in helping solve their problem and who must be satisfied . We may serve one or mul

What Are Our Results (what is the bottom line) Every business needs to answer, why are we here? What is our mission? What are our results? Peter Drucker pointed out that all organizations need to focus on results. We need to be performance focused instead of just well intentioned. Results are the key to survival. Performance is the ultimate test for any organization. Unfortunately, many businesses don’t prioritize performance and results. For many organizations, being sp

Everything begins with defining the mission, described in Question 1. The mission statement outlines what the organization aims to achieve. It's the foundation upon which our actions and strategies are built. The Plan > Translating Mission into Results: After defining the mission, it's essential to translate it into specific, measurable results or goals. These goals should be broken down into specific strategies. And should target specific customer or donor segments. To be s

Do you have the right tools to implement your plan? “Although I don’t know a single for-profit business that is managed as well as a few of the nonprofits, the great majority of the nonprofits can be graded a “C" at best. Not for lack of effort, most of them work very hard. But for lack of focus , and for lack of tool competence …. “For years most nonprofits felt that good intentions were by themselves enough. But today, we know that because we don’t have a bottom line we hav

Use the 7 Elements of Great Storytelling to Grow Your Organization by inviting your customer to be the Hero.

Contact Wes about your mission. Wes Legg Coach & Facilitator

Mission statements focus the organization on action. If your team cannot recite the mission statement, you are not on a mission....

Leadership is hard. Business Made Simple six step playbook has helped thousands of organizations grow their business

Perspective... Where have we been? Where are we now? Where are we going? How will we get there? No one understands everything. God...

22 years ago businesses prepared for a worst case scenario; outdated computer software freezing, leading to a power grid failure...

" Each social sector institution exists to make a distinctive difference in the lives of individuals and society . Making this difference is the mission - the organization's purpose and very reason for being." -Peter Drucker Don't confuse mission with what you do? Mission is the Why you do what you do. Not the how you do it. Your mission should be clear, and transformational. Every board member, volunteer and staff should be able to clearly understand and state the missio

photo by Joel Muniz - unsplash Nonprofits used to say, “ We don’t pay volunteers, so we cannot make demands upon them.” Now they are more...

The best plan is only good intentions unless it degenerates into work. - Peter Drucker Effective plans require commitment. Effective...

Here's to listening to God, Wes Legg Coach & Facilitator

Change happens…some adapt and some don’t. Gutenberg’s printing press ushered in the Age of Enlightenment. His invention improved ...

All too often leaders underestimate the impact of alignment at the top and the damage caused by small gaps among members of the executive team.” – Patrick Lencioni The Problem: Leading without alignment & clarity creates confusion. New leaders do not have the same history and perspective as long-time leaders. Leaders in operational areas have different perspective than administrative leaders. Volunteers and staff hear different messages, creating confusion. Lack of alignment

Why do nonprofits under-invest in themselves? Are you investing in overhead from a scarcity or abundance mindset? Wes Legg Coach &...